A credit card is required at time of booking to reserve your appointment. We understand that schedule adjustments are sometimes necessary, but we respectfully request 24-hour notice for schedule changes or cancelations. Appointments not canceled with 24-hour notice are subject to full charge. Please arrive 10-15 minutes prior to your service time. We will try our best to accommodate late arrivals however your service duration may be adjusted and charged at full price. Guests under age 17 must provide a parent or guardian’s signature. Additional age restrictions may apply to specific experiences.
Cancellation Policy and Fees
Your appointment is very important to all members of our team at Belladonna Day Spa. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24 hours notice for adjustments to your appointments and for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time with other clients seeking service.
Clients who miss or cancel their appointments without giving the appropriate notification will be charged the full price of their scheduled service. When you schedule your appointment with us, you are agreeing to these policies. As a courtesy, we will send out an email or text to confirm your service appointments prior to your appointment date based on your confirmation preference.
For parties of four or more, please contact our group coordinator for group booking policies and availability. A completed contract and deposit are required to secure your appointment and arranged pricing. A 20% gratuity will be added to all spa parties of six or more. Exclusive use of the spa is available; please inquire for fees and available dates. Guests booking a group appointment will need the names and phone numbers of all members of their party upon booking.
All prices are subject to change and are nonnegotiable.
To receive any service on-location, a fee of $50 will be charged. Prices will vary for locations outside the New Orleans metro area (15 miles from 70115).
Please note, other charges may apply for early morning start, additional artists, or holiday rates.
Because of high demand, the date, and time of your Bridal Makeup Service will only be reserved once (1) Belladonna has received your signed beauty agreement and (2) you’ve completed full payment of the retainer fee, (equal to 50% of the total service).
Gratuity is not included in the price of services or spa packages, customary tipping is typically 20% but is, of course, at your discretion. You may tip the therapist in the room or upon check out at the front desk with cash, gift card or credit card. With parties of six or more a 20% gratuity will be added to the final bill.
We recommend that you arrive 10-15 minutes prior to your appointment time. If you arrive late, we will do our best to accommodate your service. However, the length of service may be adjusted so as to not interrupt the scheduled appointments of other guests. Full price of scheduled services will apply, so please plan accordingly. We invite all our guest receiving services to make full use of our relaxing environment here at Belladonna Day Spa. Come early, stay late, bring a book, relax and enjoy a mimosa. Couples and spa parties are more than welcome to bring wine and we will provide the glasses.